The biggest loss in any organization in the 4 th industrial revolution is the loss of information, whether it was stored in an information management system (explicit) or only a few people in the organization possess certain knowledge (tacit) which might determine the success or failure of an organization. Thus, knowledge harvesting for an organization is important to minimize the risks of knowledge loss. Knowledge harvesting is an approach that involves the understanding and capturing of important organizational information, gathering information from peoples’ insights and experiences. Information retention is an important process in sharing information from (sender) older or retiring employees, owners and key employees, and anyone who possesses organizational knowledge or artificial knowledge, to (recipients) new employees/ successors who will have to fill in their gaps during absenteeism or retirement. It involves that sender shares their experiences, expertise and insigh...
Currently a student in University of Johannesburg(UJ), doing a degree Bcom in information and knowledge management, #3rd year (final). Motivational speaker and minister. Future Knowledge manager, innovator, problem solver and technology tester.